Privacy Policy

This Privacy Policy explains how NeoArcade Games (“we”, “us”, “our”) collects, uses, and protects information when you visit this website or play Madness Rush (the “Game”).

1. Information We Collect

We collect the following categories of information:

• Sign-up information: if you join our private beta or newsletter, we collect your email address.
• Purchase information: if you buy Premium or redeem a promo code, we (or our payment/app store provider) process purchase status, amount, and platform — we do not collect or store your full payment card details.
• Gameplay & usage data: aggregated, non-identifying analytics such as page views, session length, and country, used to understand how the Game and website are used.
• Feedback: reviews or ratings you choose to submit.

2. How We Use Your Information

• To send beta access invitations and newsletter updates you signed up for.
• To grant and manage Premium entitlements and promotional coupons.
• To understand aggregate usage trends and improve the Game and website.
• To respond to support requests and feedback.

3. Third-Party Services

We use the following third-party service providers to operate the Game and website. Each processes data under its own privacy policy:

• Google Firebase (Firestore database, authentication) — stores sign-up, purchase, and gameplay data.
• Vercel — hosts this website.
• Apple App Store / Google Play — process in-app purchases on mobile platforms.

4. Data Retention & Your Rights

We retain personal data only as long as necessary for the purposes described above. You may request access to, correction of, or deletion of your personal data (for example, removal from the newsletter or beta list) at any time by contacting us at support@madnessrush.games.

5. Children’s Privacy

The Game is not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

6. Security

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the “Last updated” date above.

8. Contact

Questions about this Privacy Policy can be sent to support@madnessrush.games.